At Bloom Management, we are committed to providing a satisfying customer experience. We understand that sometimes issues may arise with the delivery of our digital products. This refund policy outlines the guidelines and procedures for requesting a refund in such cases.
WEBSITE OWNER.
Website URL: www.https://www.bloom-management.com/
Company Name: Bloom Management Inc.:
Address: Bay Gardens, St. Paul’s, St George’s, Grenada, 00000
E-Mail: grow@bloom-management.com
Phone: 4734055994
Eligibility for Refunds:
Customers who have purchased digital products from our website and have not received the e-product can request a refund. To be eligible, the customer must reach out to our customer support team within [7] days from the date of purchase.
Refund Process:
To initiate a refund request, customers must contact our customer support team via email at [grow@bloom-management.com] or through our designated refund request form available on our website. The refund request should include the order details, purchase date, and a clear explanation of the issue encountered.
Verification and Investigation:
Upon receiving the refund request, our team will verify the eligibility criteria and investigate the issue. This may involve communicating with the customer to gather additional information or troubleshooting the problem.
Resolution Options:
a. Delivery of E-Product: If the investigation confirms that the customer has not received the e-product, we will make every effort to deliver the purchased digital product promptly. In such cases, the refund request will be resolved by ensuring the customer receives the product as originally intended.
b. Refund Issuance: If it is determined that the customer will not receive the purchased digital product, we will proceed with the refund. The refund will be issued in the same form of payment used for the original purchase, unless otherwise agreed upon.
Refund Processing Time:
We strive to process refunds as quickly as possible. However, please allow for a processing time of up to [7] business days from the resolution of the refund request.
Contact Us:
For any questions, concerns, or refund requests, please reach out to our customer support team at [grow@bloom-management.com]. We are here to assist you and ensure your satisfaction.
Bloom Management reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our website or other appropriate channels.
Last updated: [October 06, 2023]